Softworks International - Phone Chat, voIP and hosting

Frequently Asked Questions (FAQs)

The following FAQs are intended for our phone dating (phone chat) voIP (voice over IP) customers only.

Please see our complete list of FAQs here.

Q. How can I get a better idea of how SoftTouch works?

A. There are several ways to learn more:

Call a live system at 574-674-5683. You will be able to see how the service works. Keep in mind you can customize many aspects of the service, such as audio prompts, in order to suit your needs.
Phone dating trial versions are available for download.
You can also see a list of features as well as a walk-thru of SoftTouch here.
Read our article Phone Dating Basics!
View our "System Diagrams".

Q. How does SoftTouch licensing work?

A. Licensing for SoftTouch allows a certain number of people to call and use your system at the same time. You can purchase licensing for 4, 8, 16, 32 or more callers. When you first start your system, you will need less licensing. You can purchase additional licensing later as your service becomes busier with callers.

For example, if you want 50 people to be able to call and chat, exchange voice mails, or browse ads at the same time, you would need at least enough licensing for 50 people.

Q. Is licensing a one time cost?

A. Yes.

Q. Is financing available?

A. Yes. For the software costs only. Hardware is not financed.

Q. How much does SoftTouch cost?

A. Please contact our sales department for a quote. We will try to tailor your quote to your needs.

Q. What are the various costs involved to start a new system?

A. You should consider these costs:

a suitable computer (server)
software licensing costs
voIP suitable internet connection
per minute or monthly internet usage plans

Q. How long have you been in the phone dating business?

A. We have been selling SoftTouch for more than 8 years. We are a Florida Corporation.

Q. What type of computer do I need to have in order to use SoftTouch?

A. You will need a faster computer (server) to run a voIP system. Dual or Quad Xeon processors are recommended. 4GB of memory is recommended.

Q. What type of hardware is needed for SoftTouch?

A. Other than a fast computer, no hardware is required.

Q. How many callers does SoftTouch support?

A. The limits of SoftTouch are based primarily on the speed of your computer. Hundreds of simultaneous callers are possible.

Q. Do you sell SoftTouch turn-key?

A. Yes. We can provide turn-key solutions. We can ship a ready-to-go system to you pre-configured that includes the computer and configured software. Current computer models include 3.xx+ ghz processors (Dual or Quad Xeons). Please call for a quote.

Q. What operating systems are supported?

A. Windows XP PRO SP2, Server 2003 (Standard or Enterprise) with SP1, Server 2003 R2 (Standard or Enterprise), or Server 2003 R2 (Standard or Enterprise) with SP2.

Q. Do you support languages other than English?

A. Yes. You can record your system's voice prompts in any language you wish.

Q. Does SoftTouch have bi-lingual support?

A. Yes. There are several ways to accomplish bi-lingual support in SoftTouch.

Q. Does your phone dating service support phone chat as well as browsing ads?

A. Yes. Phone chat and browsing ads are just a few of the many features of SoftTouch. Users can chat with one another one-on-one. In addition, users can record up to three unique ads for others to listen to.

Frequently Asked Questions (FAQs)

Getting Started

Hardware & Phone Service

Miscellaneous

Q. How can I get a better idea of how SoftTouch works?

A. There are several ways to learn more:

Call a live system at 574-674-5683. You will be able to see how the service works. Keep in mind you can customize many aspects of the service, such as audio prompts, in order to suit your needs.

Phone dating trial versions are available for download.

You can also see a list of features as well as a walk-thru of SoftTouch here.

Read our article Phone Dating Basics!

View our "System Diagrams".

Q. How does SoftTouch licensing work?

For example, if you want 50 people to be able to call and chat, exchange voice mails, or browse ads at the same time, you would need at least enough licensing for 50 people.

Q. Is licensing a one time cost?

A. Yes.

Q. Is financing available?

A. Yes. For the software costs only. Hardware is not financed.

Q. How much does SoftTouch cost?

A. Please contact our sales department for a quote. We will try to tailor your quote to your needs.

Q. What are the various costs involved to start a new system?

A. You should consider these costs:

a suitable computer (server)

software licensing costs

voIP suitable internet connection

per minute or monthly internet usage plans

Q. How long have you been in the phone dating business?

A. We have been selling SoftTouch for more than 8 years. We are a Florida Corporation.

Q. What type of computer do I need to have in order to use SoftTouch?

A. You will need a faster computer (server) to run a voIP system. Dual or Quad Xeon processors are recommended. 4GB of memory is recommended.

Q. What type of hardware is needed for SoftTouch?

A. Other than a fast computer, no hardware is required.

Q. How many callers does SoftTouch support?

A. The limits of SoftTouch are based primarily on the speed of your computer. Hundreds of simultaneous callers are possible.

Q. Do you sell SoftTouch turn-key?

A. Yes. We can provide turn-key solutions. We can ship a ready-to-go system to you pre-configured that includes the computer and configured software. Current computer models include 3.xx+ ghz processors (Dual or Quad Xeons). Please call for a quote.

Q. What operating systems are supported?

A. Windows XP PRO SP2, Server 2003 (Standard or Enterprise) with SP1, Server 2003 R2 (Standard or Enterprise), or Server 2003 R2 (Standard or Enterprise) with SP2.

Q. Do you support languages other than English?

A. Yes. You can record your system's voice prompts in any language you wish.

Q. Does SoftTouch have bi-lingual support?

A. Yes. There are several ways to accomplish bi-lingual support in SoftTouch.

Q. Does your phone dating service support phone chat as well as browsing ads?

A. Yes. Phone chat and browsing ads are just a few of the many features of SoftTouch. Users can chat with one another one-on-one. In addition, users can record up to three unique ads for others to listen to.