Using the toolbar

Options on the toolbar will be covered from left to right:

You may press the ““ button on the toolbar to minimize SoftTouch to the “system tray”. The system tray usually appears at the bottom right corner of your windows desktop. You can click on the SoftTouch icon in the system tray to redisplay the toolbar.

Alternatively, if you right-click on the SoftTouch icon in the system tray, options will be displayed.

If you press the “” button on the toolbar, you will be presented with a window that allows you to shut down SoftTouch:

Note: When shutting down, it may take up to a minute to stop the program. This is because if hardware is being used, the system needs time to notify online callers. A message will popup reminding you of this. Once you see the toolbar disappear (as well as any open windows), the program has shutdown.

The “” button will popup a menu with additional options:

HELP->ABOUT

You can obtain the software version, number of licensed ports as well as read release notes.

HELP->README

Displays important information about SoftTouch.

HELP->UPGRADE

In non-evaluation versions, this option lets you change your number of licensed ports with the entry of an activation code. The evaluation version must be replaced with a different EXE after purchase to help protect our software. The activation code screen appears below:

HELP -> TEST EMAIL

SoftTouch supports the option of sending emails to the system operator when events occur such as an error or if ISDN PRI lines are not functioning correctly. This option will send a test email using the configuration options 922-930. See "Configuration Screen" for more information on setting configuration options. You must first set option 922 to YES before options 923-930 will appear. You must restart the program after setting 922 to YES, configure options 923-930 and then restart the program once more. SoftTouch will notify you through a popup box if the email was sent successfully. You should then check your email inbox to confirm receipt.

HELP -> TEST INTERNET

SoftTouch will attempt to communicate with the internet. The results of the test will be displayed in a popup box.

RESTART, REBOOT, LOCKOUT, CLOSE

Restart - Will shut down SoftTouch and launch it again right away. This option is useful if you need to reload changed configuration options. Note: It is not necessary to reboot or restart after you use the Wizard for the first time, or any time when it is run before the system completely loads. In such cases, the configuration info is loaded with the rest of the system before hardware is initialized.

Reboot - Will shut down SoftTouch and reboot your computer. SoftTouch will call an exe called "SoftTouchReboot.exe" (for use only with SoftTouch). The reboot exe has been tested with various Windows versions. The reboot application will automatically detect what type of system (XP, Windows 2000) you are running and reboot it appropriately.

Lockout - Will prevent channels from taking new calls. Callers will receive a ring when this option is activated. Callers on the system at the time this option is executed will remain online and their channels will be "locked out" at such time as they logoff. This option is only available on analog systems. You will need to monitor the system from the monitor screen. You will need to issue a Reboot, Restart or Close when you see all the channels locked out, which will be indicated by the words ** LOCKED OUT** appearing in each channel. At this time, there is no way to "unlock" the system once it is locked, so only use the option if you intend to take the system down.

Close - Terminates the application without rebooting or restarting.

Note: When shutting down, it may take up to a minute to stop the program. This is because if hardware is being used, the system needs time to notify online callers. A message will popup reminding you of this. Once you see the toolbar disappear (as well as any open windows), the program has shutdown.

SYSTEM TYPE

You can choose to display a smaller toolbar if SoftTouch is not being used as a phone dating system. SoftTouch is flexible enough to be used for other applications such as classified ads or an auto-attendant. The default setting is “Dating”. If you choose “All Others”, you will see the following toolbar:

You can change the toolbar back to the full sized version at any time by selecting “Dating” instead of “All Others”.

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